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SAMSUNG HD103UJ - LBA-48 OFF

General problems with hard drive, troubleshooting, etc.

Moderator: cbl

SAMSUNG HD103UJ - LBA-48 OFF

Postby sadcm on Sun Nov 09, 2008 2:34 pm

This case is quite similar to other I have read on the forum, but even following those instructions or FAQs I couldn't make it work:

I tried estool (low HD access tool from samsung), just for play with it [yes, bad idea]. There is an option that disables/enables LBA48 support, when I used it (estool) I got a warning saying that my HD was going to be cut [yes I did it, again], then I got a abort warning. Result, HD is now 137GB, LBA48 is off and if I try to re-enable using estool I get abort.

Using HDAT2:
DCO menu (first Modify+install or Restore menu item) I get abort command.

I am sending you HDETECT and BIX file by mail.

Some more info from hdparm:

/dev/sda:

ATA device, with non-removable media
Model Number: SAMSUNG HD103UJ
Serial Number: S13PJ1KQ621106
Firmware Revision: 1AA01112
Standards:
Used: ATA-8-ACS revision 3b
Supported: 7 6 5 4
Configuration:
Logical max current
cylinders 16383 16383
heads 16 16
sectors/track 63 63
--
CHS current addressable sectors: 16514064
LBA user addressable sectors: 268435456
device size with M = 1024*1024: 131072 MBytes
device size with M = 1000*1000: 137438 MBytes (137 GB)
Capabilities:
LBA, IORDY(can be disabled)
Queue depth: 32
Standby timer values: spec'd by Standard, no device specific minimum
R/W multiple sector transfer: Max = 16 Current = 1
Advanced power management level: disabled
Recommended acoustic management value: 254, current value: 176
DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6 udma7
Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4
Cycle time: no flow control=120ns IORDY flow control=120ns
Commands/features:
Enabled Supported:
* SMART feature set
Security Mode feature set
* Power Management feature set
* Write cache
* Look-ahead
* Host Protected Area feature set
* WRITE_BUFFER command
* READ_BUFFER command
* NOP cmd
* DOWNLOAD_MICROCODE
Advanced Power Management feature set
Power-Up In Standby feature set
* SET_FEATURES required to spinup after power up
SET_MAX security extension
* Automatic Acoustic Management feature set
* Device Configuration Overlay feature set
* Mandatory FLUSH_CACHE
* FLUSH_CACHE_EXT
* SMART error logging
* SMART self-test
Media Card Pass-Through
* General Purpose Logging feature set
* 64-bit World wide name
* {READ,WRITE}_DMA_EXT_GPL commands
* Segmented DOWNLOAD_MICROCODE
* SATA-I signaling speed (1.5Gb/s)
* SATA-II signaling speed (3.0Gb/s)
* Native Command Queueing (NCQ)
* Host-initiated interface power management
* Phy event counters
* unknown 76[12]
DMA Setup Auto-Activate optimization
Device-initiated interface power management
* Software settings preservation
* SMART Command Transport (SCT) feature set
* SCT Long Sector Access (AC1)
* SCT LBA Segment Access (AC2)
* SCT Error Recovery Control (AC3)
* SCT Features Control (AC4)
* SCT Data Tables (AC5)
Security:
Master password revision code = 65534
supported
not enabled
not locked
frozen
not expired: security count
supported: enhanced erase
182min for SECURITY ERASE UNIT. 182min for ENHANCED SECURITY ERASE UNIT.
Logical Unit WWN Device Identifier: 5000f00b261160
NAA : 5
IEEE OUI : f0
Unique ID : 0b261160


I hope there is any chance to fix it.
Many thanks !
Salvador Diez
sadcm
 
Posts: 5
Joined: Sun Nov 09, 2008 1:00 pm

Re: SAMSUNG HD103UJ - LBA-48 OFF

Postby cbl on Mon Nov 10, 2008 11:50 am

Hi,

yes, this is similar and common problem of Samsung hard disks.
I think they have a bug in firmware and if you remove 48-bit LBA feature set
there is no way (with free SW) to re-enable it.

My recommendation is to claim this hard disk.
Or maybe can you help some profi.

Last one: you can try in DCO Modify remove "Host protected area (HPA)",
if it will successful, try to install 48-bit LBA addressing feature set.
cbl
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Location: Czech Republic

Re: SAMSUNG HD103UJ - LBA-48 OFF

Postby sadcm on Tue Nov 11, 2008 1:57 pm

Last one: you can try in DCO Modify remove "Host protected area (HPA)"

Same error, abort.

My recommendation is to claim this hard disk.

It is still under warranty, so I'll try this, but... mayor problem is that there is data that I whish to recover (I thought I did a backup, but I didn't, you know, one of those days - :oops: -)

I have been trying several strategies:
:idea: I am aware that linux does not use BIOS info so my plan is to fake OS that LBA48 is on by compiling modules that controle this, but I am a bit far from this.

:idea: A parallel option is what I am doing at the moment: using testdisk (http://www.cgsecurity.org/wiki/TestDisk) I have recreated partitions with full sectors. then I have issued the command:

dd if=/dev/sda2 of=/dev/sdb1 bs=32k

sda2 (second partition where data that Id like to recover, XFS filesystem, Yes, even more difficult !)
sdb1 (created empty partition on second HD, no format)

command is still running, as it is very slow process, but it should be beyond 137GB now with no errors !!
sdb1 is show now as XFS system, so I have some hope that this will work.
What do you think?

Or maybe can you help some profi.

profi = professional?
I guess you mean send HD to someone to fix it, any recomendation?

Samsung Samsung Samsung ... what a hell, the worst is that their support is pretty bad, some FAQ and contact do not answer at all !
sadcm
 
Posts: 5
Joined: Sun Nov 09, 2008 1:00 pm

Re: SAMSUNG HD103UJ - LBA-48 OFF

Postby cbl on Tue Nov 11, 2008 2:20 pm

>profi = professional?
>I guess you mean send HD to someone to fix it, any recomendation?

Yes, you should self find any (good) profi firm near your location.
You have to make a decision, whether data on hard disk are valuable or not.
Keep in mind, that the repair may not be cheap.

>command is still running, as it is very slow process, but it should be beyond 137GB now with no errors !!
>sdb1 is show now as XFS system, so I have some hope that this will work.
>What do you think?

I think it will not work, because hard disk has now a native size of 137 GB,
that means also a sector count.
When the program reaches the limit of 137 GB it will go around, starting at LBA sector 0.
So, I am affraid you will not be able to copy data beyond this (28-bit LBA) 137 GB limit.
Good luck.
cbl
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Location: Czech Republic

Re: SAMSUNG HD103UJ - LBA-48 OFF

Postby sadcm on Wed Nov 12, 2008 10:32 pm

It has not work so far, you were right, it just copied 117GB, then stopped. (/dev/sda1=20GB).
I have to find a way to make linux think that HD = 1TB (original size)... or/and LBA48 is on... long term job.
This is going to be full of fun... :D :) :( :? :!: I hope.

:wink: Salva

Many thats for your soft and for the help !
sadcm
 
Posts: 5
Joined: Sun Nov 09, 2008 1:00 pm


Re: SAMSUNG HD103UJ - LBA-48 OFF

Postby sadcm on Thu Jan 22, 2009 11:06 am

First of all thanks ahdan_putri for your help, but I couldn't understand very well PC-3000 manuals.

Mr cbl, I left this case apart for a while until this week, I had an idea that I explain.

I bought a second HD SAMSUNG HD103UJ, same model and I did the following try:

I swapped HD-motherboards from NEW-HD to old HD, I noticed that new HD as a newer firmware than old one.
The trick work but LBA48 is still off !!! what the hell !!

I think Samsung uses DDO and I believe this is 'stored' on actual cylinders somewere, am I right?
Is it possible to copy those 'settings' from new HD to old HD?
I have tried under linux with command dd if=/dev/sdb of=/dev/sda bs=512 count=1 but nothing happend.

/dev/sdb = new
/dev/sda = old

Please, let me know if I have any chance using this method.

:mrgreen: Salva
sadcm
 
Posts: 5
Joined: Sun Nov 09, 2008 1:00 pm

Re: SAMSUNG HD103UJ - LBA-48 OFF

Postby cbl on Thu Jan 22, 2009 2:13 pm

Hi,

the trick with change PCB on HDD is good, but not in this case.
A small part of the firmware of the controller is stored in a chip, and the rest is stored on magnetic disks in the service area (SA) specially taken away for this purpose. This area (cylinders) is unavailable to the user.
(see http://www.smarthdd.com/en/firmware.htm)

So, it cannot help you swap PCB only.
You should give this HDD to any profi company to repair it or make a RMA.
cbl
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Location: Czech Republic

Re: SAMSUNG HD103UJ - LBA-48 OFF

Postby sadcm on Thu Jan 22, 2009 3:38 pm

Oh damn it ! :cry:

Ok I'll give up, many thanks for your help.
sadcm
 
Posts: 5
Joined: Sun Nov 09, 2008 1:00 pm


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