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Need Help: Seagate SATA on Laptop... HPA problem suspected

General problems with hard drive, troubleshooting, etc.

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Need Help: Seagate SATA on Laptop... HPA problem suspected

Postby technotrends on Wed May 20, 2009 7:06 pm

I downloaded your program because I suspect I am having an HPA problem... all the symptoms I have read elsewhere indicated that is the problem (The BIOS shows 2 things, the capacity of 100GB and the drive size of 160GB). I had cloned a disk that was 100 GB to this 160GB Seagate Momentus SATA drive. And this is on a laptop, by the way, with RAID configured. I removed the second drive for the meantime.

So the problem is, that when I run your program, ver 4.5.3, I don't see any options anything that will allow me to unhide the HPA or allow me to overwrite LBA-3 (from what I've read on the forums). Also, I don't see a 'SET MAX (HPA) Menu' select 'Set Max Address'.

My device is listed as a SCSI device [Direct Access] and shows a Capacity of 100.3. The only Meu items I see when I press 'Enter' are
    Drive Level Tests Menu
    File Level Tests Menu
    Device Information
    Dump/Save to File Menu
    Commands Menu
I have read your instructions but don't see anything useful on the menus when I run your program. I have tried so many different products and am desperate to fix this problem. Please Help!
technotrends
 
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Joined: Wed May 20, 2009 6:59 pm

Re: Need Help: Seagate SATA on Laptop... HPA problem suspected

Postby cbl on Thu May 21, 2009 9:38 am

You see a SATA disk as SCSI: this is due to RAID mode of controller.
That's why you don't see SET MAX menu.

I'll recommend to remove your hard drive from notebook and connect it
to standard SATA controller on any desktop PC.

Or in BIOS temporarily to set controller mode to IDE or SATA or any legacy mode
(other than RAID) and try to run program.

Let me know what happened.
cbl
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Joined: Wed Dec 29, 2004 11:00 am
Location: Czech Republic


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